Frequently asked questions

General

Q: Why does the APD Program Participation section only have space for me to enter 2020 CPD area of practice, learning goals and outcomes?

We have listened to your feedback, and a new simplified CPD process has been launched for 2021. You can now log your area of practice, learning goals, and outcomes in the member portal online CPD log alongside your CPD activities, and all of your entries can be edited.

Q: How do I edit my area of practice/learning goals and outcomes/CPD log activity?

All the entries in the 2020-2021 CPD logs tab can be edited, simply click the edit button next to the entry you wish to edit, and a pop up window will appear that allows you to edit the entry.

Q: Do I need to enter my CPD online?

From 2020 onwards, it is no longer compulsory for APDs to log CPD online in the member portal. While the online CPD log is still available for you to use, you can choose your preferred method of recording your learning goals, outcomes and CPD activities. 

If you choose to keep your own records, evidence of all relevant requirements outlined in the APD Handbook must be kept, including: 

The date and duration of the CPD activity
The CPD module the activity falls under
A brief description of the activity
If the activity relates to your professional competence
A reflection about each activity
Your learning goals and outcomes

If you are randomly selected for the annual APD audit and have not completed your online CPD logs you will be required to submit evidence of the above via the online system (at the time of audit) or alternatively provide a copy of your own records. If you choose to keep your own record of your CPD you need to keep it for five years.

Q: Do I need to submit my CPD logs online if I want to defer in 2021?

A: No, you do not need to submit your CPD logs online if you want to defer in 2021. You do need to have completed sufficient CPD based on the number of months you were an active APD in 2020. If you choose not to log your CPD online, you need to keep a record of this CPD (including learning goals and outcomes), and include adequate information such as date of the activity, duration of the activity, the CPD module the activity belongs to, a description of the activity, and a reflection on what you learned from the activity that you can produce upon request from Dietitians Australia.

2021 Areas of Practice

Q: My specific work setting and/or area of practice are not listed in the drop down menus, what do I do?

Choose the work setting and/or area of practice that most reflect your role, you can include more specific details in the notes section.

Q: What current area of practice do I select if I have multiple areas of practice within the one current work setting?

You can enter multiple entries for your area of practice. If you work in one work setting across a number of areas of practice you can enter them as follows:



Q: Do I have to enter my areas of practice in each year?

No, if your areas of practice remain the same you do not need to enter your areas of practice each year. If you have recorded a ‘Year Start’ date but no ‘Year End’ date, it will be assumed that your area of practice is still current.

Q: When do I use the ‘Year end’ field?

If you finish a role or change areas of practice then you can use the ‘Year End’ field to enter the year that you changed roles, or areas of practice. You can then add a new entry for your new area of practice.

Q: How do I enter multiple areas of practice?

To enter multiple areas of practice you simply use the + button to add as many areas of practice as you require.

Q: How do I enter my learning outcomes?

Your learning outcomes are linked to each of your learning goals. To enter a learning outcome for a particular learning goal, simply click the edit button next to that learning goal. A pop up will appear that allows you to enter a learning outcome for that learning goal. Repeat this process for each of your learning outcomes.

Q: What is the Relevant Advanced APD Competency field?cpd

This field has been included to allow you to start planning your journey to becoming an Advanced APD. Reflect on your learning goals and outcomes and determine if the CPD you have completed is contributing to you being able to meet the Advanced APD competencies. If this is the case, select the most relevant Advanced APD competency that undertaking the CPD associated with this learning goal relates to.

Q: How do I log my CPD online?

A: For step-by-step instructions on where and how to log CPD please see the How to log and edit CPD Factsheet. 

Q: Am I required to upload evidence for my CPD activities?

A: No, it is not a mandatory requirement of the APD Program. We have provided a space to upload evidence for APDs that wish to do so, but you are not required to upload evidence if you do not want to.

Q: How do I edit my CPD log?

A: For step-by-step instructions on how to edit your CPD log please see the How to log and edit CPD Factsheet.

Q: The CPD Tracker is showing 30 hours even though I have only completed 29.5. Do I need to record my extra 30 minutes of CPD?

 A: Yes. While the CPD tracker displays to the nearest hour, 30 hours of Complimentary Professional Development is the minimum annual standard and you will be required to prove these hours if audited. 

Q. Do I need to enrol to participate in the Provisional Mentoring Program?  

All provisional APDs need to enrol in the Provisional Mentoring Program in the new system, no matter the time your program was commenced. This is to activate your Provisional APD Program in the new system which allows you to log your mentoring sessions and provide other documentation required. Discover a helpful step-by-step guide, designed to ensure all Provisional APD Program requirements are met.  

Q. Do I need to log my Provisional Mentor meetings in the member portal to complete the program? 

A. Yes. All valid meetings are required to be logged in the Provisional Mentoring Log for them to count towards your Provisional APD program requirements. For meetings to be valid, they must: 
occur after the date you registered your mentor partnership on Share Plate 
be a minimum of one-hour in duration 
occur over 12 separate months 

Q. I completed some Provisional Mentoring meeting entries in the old system, do I need to re-renter them? 

A. If you logged Provisional Mentoring meetings in the old system prior to 2019, you need to re-enter the dates relevant to your meeting history. Rather than re-submit further details for these meetings, you can state ‘please refer to CPD log’ as a note. All meetings recorded from 2020 need to be entered to the Provisional Mentoring Log in full.  
 
Q. Can Provisional Mentoring meetings contribute to my continued professional development (CPD)? 

A. Yes. Provisional Mentoring meetings can contribute to your CPD hours. You can also keep track of your CPD in the member portal’s CPD log, although this is not compulsory. 
If you use the CPD log in the member portal to keep track of your CPD, you need to enter your Provisional Mentoring meetings in the CPD log (as well as entering them in the Provisional Mentoring log) for the CPD tracking tool to count the CPD hours.  

Q. Can I include meetings that are not recorded in my Provisional Mentoring Log?  

A. No. All meetings must be recorded in the Provisional Mentoring Log to officially contribute to your Provisional APD Program requirements.  

Q. What do I do if I have deleted my mentoring partnership?

A. If you have accidentally deleted your mentoring partnership that is OK. DA staff are unable to restart the mentoring relationship for you, all you need to do is follow the steps described in the following guide to register your mentoring partnership again.

Q. What do I do if I cannot find my mentor?

A. There are multiple reasons you may not be able to find your mentor in the ‘Find a Mentor’ search, these include:
1. You mentor needs to be a current APD – please double check that your mentor is a member of DA in an APD eligible category
2. Your mentor needs to have set up their mentor profile on Share Plate – please double check with your mentor that they have a mentor profile
3. Your mentor needs to have a current Start of Availability date – please double check with your mentor that they do not have a Start of Availability date that is in the future
4. Your mentor needs to have either no End of Availability date, or an End of Availability date that is in the future – please double check with your mentor that their End of Availability date has not already passed
5. Your mentor needs to have space to take on an extra mentor – please double check with your mentor that they are not already at their current maximum number of mentees, if they are they will need to edit their mentor profile to increase this If you have double checked all of these with your mentor and are still having trouble please contact the APD administrator on [email protected]

APD Certificate

Q: I have renewed my DA membership and APD status for 2021, why does my APD certificate still say it expires 31 March 2021?

A: Renewals are accepted from 2 December 2020 to 28 February 2021. Your APD certificate will retain the 31 March 2021 date until the end of the renewal period. From 1 March 2021 you will have access to your new APD certificate, which will be valid up until 31 December 2021.

Q: Why can’t I access my APD certificate?

A: To access your APD certificate you need to be both an active financial APD and have made your APD declaration. An active financial APD means that you have paid your membership fee and selected a membership category that enables you to be an APD (full time, part time, seeking work/unpaid work, career break, parental leave, full time study, overseas, APD only). Your APD declaration confirms that you agree to meet the requirements of the APD program for the upcoming year, and that you have maintained your recency of practice. If you have not completed this declaration you will not be able to access your APD certificate. Please see the following factsheet which details how to provide your APD declaration.

Q: I have already entered my learning goals, where do I find them? 

A: Your learning goals can be found by selecting ‘APD Program’ from the ‘Your Career’ menu.  



Once on the APD Program page, click ‘APD Program Participation’ which can be seen in the menu on the left-hand side of the page.  

Scroll down to the Certifications Program table, and click on ‘View progress’ next to 2020 CPD.  



A new page will load, click ‘Earned, not enrolled’.  

To view your learning goals, scroll down to the Learning Goals section and click on ‘Learning Goals’.

Your learning goals are recorded in the notes section

To go directly to the 2020 CPD Area of Practice and Learning Goals page click here

Q: How do I change my learning goals? 

A: We understand that your learning goals may change during the year. There are two ways to enter new learning goals.

Currently, once you have entered learning goals in the system, they cannot be edited (see the following factsheet for information on how to enter learning goals).

We are aware of this and are working on improvements for 2021 so that learning goals will be editable online.

If you're learning goals change during the year, you can add, or change learning goals in the ‘Revised Learning Goals 1’ and ‘Revised Learning Goals 2’ sections.

To do this, click on ‘Revised Learning Goals 1’ (or ‘Revised Learning Goal 2’ if required).  

Click record completion, then enter the date, and your revised learning goal(s) in the notes section. 

If you would like to re-enter your changed learning goals into the ‘Learning Goals’ section, please contact us at [email protected] and we can reset this section for you.

Please make a copy of your current area of practice, and any learning goals you wish to keep as once we reset this section you will have to re-enrol in the CPD program and enter these again (see our factsheet for information on how to enrol in the CPD program). 

Q: How do I change my area of practice? 

A: We understand that your area of practice may change during the year, there are two ways to enter a new area of practice.

Currently once you have entered your current area of practice in the system, this cannot be edited (see our factsheet for information on how to record your current area of practice).

We are aware of this and are working on improvements for 2021 so that area of practice will be editable. If your area of practice changes during the year, you can add a new area of practice in the ‘Other Area of Practice’ section.

To do this, click on ‘Other Area of Practice’.  

Click record completion, then enter the date, and your new area of practice in the notes section

If you would like to re-enter your new area of practice into the ‘Current area of practice’ section, please contact us at [email protected] and we will reset this section for you.

Please make a copy of your current area of practice, and any learning goals as once we reset this section you will have to re-enrol in the CPD program and enter these again (see our factsheet for information on how to enrol in the CPD program). 

2020 Learning Outcomes 

Q: How do I enter my learning outcomes? 

A: To navigate to the learning outcomes page click on the ‘APD Program’ from the ‘Your Career’ menu.

Once on the APD Program page, click ‘APD Program Participation’ which can be seen in the menu on the left-hand side of the page.

Scroll down to the Certifications Program table, and click on ‘View progress’ next to 2020 CPD.

A new page will load, click ‘Earned, not enrolled’.

To enter your learning outcomes, scroll down to the Learning Outcomes section and click on ‘Outcomes’.  

Click the ‘Record Completion’ button.  

You can either enter a learning outcome for each of your learning goals in the notes section or you can record your learning outcomes in a word document and upload the document as an attachment. 

2020 CPD Requirements 

Q: What are my CPD requirements for 2020?

A: The Dietetic Credentialing Council (DCC) recognises that the COVID-19 pandemic has impacted your ability to undertake CPD this year. APDs are still encouraged to meet the annual requirement of 30 hours in 2020, via innovative opportunities available such as virtual conferences. However, in consideration of these unprecedented times, the DCC has agreed to allow some flexibility in the minimum number of CPD hours APDs are required to log for 2020. This means that APDs with at least 20 hours CPD will pass an audit, as long as all other CPD requirements have been met. Further, DCC has removed the cap on self-study for this year. APDs may log more than 20 hours of self-study activities for the 2020 CPD cycle.

Q: I have received correspondence from DA saying I only need to complete 20 hours of CPD in 2020, why does the CPD tracker say I need to complete 30 hours of CPD?

A: The CPD tracker is a new feature to the member portal that helps APDs keep track of their CPD progress through the year. The CPD tracker is programmed to measure against standard requirements (30 hours of CPD), so it may not reflect your self-study or total hours accurately if you are taking advantage of the flexible CPD arrangements this year. 

Q: How do I record completion of the CPD program?

A: This step is part of the underlying software and as such it cannot be removed. However, this step is not required to be completed - as long as you have either logged your CPD, learning goals and outcomes in the online system, or kept your own record of your CPD, that is all that is required.